River Visual Consulting — Privacy Policy and Terms of Service
Privacy Policy
1. Introduction
River Visual Consulting (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information.
This policy explains what information we collect, how we use it, and your rights regarding that information.
By using our website, scheduling a consultation, or communicating with us, you agree to this Privacy Policy.
2. Information We Collect
A. Information You Provide:
• Name, email address, and phone number
• Pilot credentials, résumé, or application details (if submitted)
• Payment details (processed securely through third-party providers such as Stripe or PayPal)
• Communications and feedback provided through forms, email, or sessions
B. Information Collected Automatically:
• IP address, browser type, and device information
• Pages visited, session duration, and website usage statistics via analytics tools
• Cookies used to enhance site functionality and track performance
We do not knowingly collect or store information from individuals under 18 years of age.
3. How We Use Your Information
• Provide and manage your booked services or consultations
• Process payments and maintain service records
• Communicate about scheduling, follow-ups, and updates
• Improve the functionality and performance of our website and offerings
• Comply with business, legal, and tax obligations
We never sell or rent personal information.
4. Sharing and Disclosure
We only share data with trusted service providers who help us operate the business, including:
• Payment processors (e.g., Stripe, PayPal)
• Scheduling platforms (e.g., Calendly)
• Cloud storage and productivity tools (e.g., Google Workspace)
• Accounting and tax professionals bound by confidentiality
We may also share information when legally required (e.g., subpoenas or court orders).
5. Cookies and Analytics
Our website uses cookies to enable essential site functions and gather usage analytics.
You may disable cookies through your browser settings, but some website features may not work properly if cookies are disabled.
6. Data Retention
Personal data is retained only as long as necessary to provide services, meet legal and tax obligations, or resolve disputes.
Client consultation records are typically kept for up to five (5) years before being securely deleted or anonymized.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal data from unauthorized access or misuse.
Payment data is handled exclusively by PCI-compliant processors; we do not store full payment card details.
8. Your Rights
You may:
• Request a copy of your personal data
• Request correction or deletion of your information (subject to legal retention requirements)
• Withdraw consent for marketing communications
To exercise these rights, email: contact@rivervisualconsulting.com
9. Third-Party Links
Our website may link to other websites. We are not responsible for the privacy practices or content of third-party sites.
10. Policy Updates
We may update this Privacy Policy periodically. Changes will appear on this page, and your continued use of our services constitutes acceptance of the updated policy.
Terms of Service
1. Overview
These Terms of Service (“Terms”) govern your use of River Visual Consulting’s website, content, and services.
By booking, purchasing, or using our services, you agree to these Terms.
2. Services Provided
River Visual Consulting provides professional aviation career consulting, including:
• Career consultations
• Application reviews
• Interview preparation sessions
• Customized or group consultations
All services are educational and advisory in nature; we do not guarantee employment or interview outcomes.
3. Payment and Scheduling
All payments are due in advance via secure online processors.
You are responsible for scheduling sessions using our approved booking system.
No service will be provided without confirmed payment and appointment.
Cancellations must be made at least 24 hours in advance.
Refunds are granted at the discretion of River Visual Consulting and may be issued as credits toward future sessions.
4. Client Responsibilities
Clients agree to:
• Provide accurate, up-to-date information for consultations
• Refrain from recording or redistributing proprietary coaching materials
• Use all feedback and content solely for personal, non-commercial purposes
We reserve the right to refuse service if these terms are violated.
5. Intellectual Property
All materials, including guides, feedback, and documents provided during consultations, remain the property of River Visual Consulting.
Clients receive limited personal use rights and may not reproduce, resell, or share materials publicly without written consent.
6. Disclaimer
River Visual Consulting provides professional guidance based on industry experience.
However, employment outcomes, interview results, or hiring decisions are ultimately controlled by the hiring organizations.
We do not make guarantees regarding employment or interview success.
All advice and recommendations are educational and informational, not legal or financial advice.
7. Limitation of Liability
To the fullest extent permitted by law, River Visual Consulting, its owner, and representatives shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our services or website.
Total liability, if any, is limited to the amount paid for the service in question.
8. Confidentiality
We maintain confidentiality of all client information and materials shared during sessions.
Information will not be disclosed to any third party except as required by law or with the client’s explicit consent.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles.
Any disputes shall be resolved in Arlington County, Virginia.
10. Modifications
We may revise these Terms from time to time. Updates will be posted on this page and take effect immediately upon posting.
Your continued use of our website or services constitutes acceptance of the updated Terms.
11. Contact Information
For questions about these Terms or the Privacy Policy, contact:
RIVER VISUAL LLC d/b/a River Visual Consulting
Email: contact@rivervisualconsulting.com
Website: rivervisualconsulting.com